This support package is designed for a fitness centre offering memberships to the public in either a commercial or not for profit setting. It offers unlimited support to a nominated person for all business issues relating to the centre.
Fitness Centre Premium Support offers UNLIMITED support to the centre, for any business issue. Including ongoing mentoring support, regular support meetings (normally on the phone) and ongoing support of helping the centre in planing for, and meeting its business objectives.

For one off support for issues relating to fitness centres (or setting one up), please see my troubleshooting service for fitness centres.

 

Investment

$NZ 350 per week
You are in control: All premium support packages is offered with a minimum of eight weeks, and thereafter may be canceled by the studio at any time by giving 28 days notice.
Exclusive: There is a very limited number of Fitness Centre Premium Support Packages (between one and three, depending on how many other Premium Support clients I have).  It is therefore essential that both parties are 100% commitment to making it work.  Before starting any premium support package both parties interview each other, and there must be mutual agreement before the support package is offered.

 

Details

Support is unlimited in terms of time and issues raised.

Support can be on ANY business issue: Marketing, sales, HR, employment, contract/lease negotiations, buying or selling, conflict resolution, equipment, pricing strategies.  It is agreed that where significant support is needed on issues, that the issues will be grouped into a weekly meeting that discusses all issues and solutions/ideas developed in that meeting.

In addition, support is offered for reviewing documentation and forms used by the studio, reviewing and/or developing a business plan with the trainer, a marketing plan and/or cashflow forecasts.
It does NOT offer individual support to each trainer in the centre.  This package is to support the centre, not each trainer.

Support and advice is also provided to the centre for selecting new trainers, as well as advice on contracts with trainers, and advice on resolution of conflicts between trainers and the studio.

Support is UNLIMITED, but not UNREASONABLE (a phone call every few hours is unreasonable).   A weekly time is booked in to cover most issues, and this may be as long as the nominated person requests when the booking is made.  It is understood by both parties that initial support may be more significant in terms of time in the first few months.

There is no extras charged for at any time under this package.  The only time the trainer would incur additional costs would be to arrange face to face meetings in a location that I am not in (I am regularly traveling in NZ, and less recently to Australia, and happy to coincide face to face meetings with other trips to reduce costs).


Important things to note

  • This package is designed for a Fitness centre offering memberships to the public, in either a commercial or non profit environment.
  • Support is offered through one nominated person.
  • Support is normally via the phone, but can be by email or face to face by negotiation.  For face to face meetings, any travel costs are additional.
  • Before any Premium Support package is confirmed both parties have the opportunity to discuss exactly what is offered, and be clear about mutual expectations.
  • Premium packages are for a minimum period of eight weeks, but may then be canceled at anytime thereafter with 28 days notice.
  • All prices are quoted in New Zealand dollars, and exclude GST.  Even if services are not offered in New Zealand, GST must be charged.
  • To ensure both parties full understand what services are being offered, and terms of payment, a simple one page agreement outlines this, which both parties sign before commencing any work.