This support package is designed for exercise/personal training studios with one or more trainers. It offers support to a nominated person (“the studio”) for all business issues relating to the studio.

Exercise/ PT Studio Premium Support offers UNLIMITED support to the studio, for any business issue. Including ongoing mentoring support, regular support meetings (normally on the phone) and ongoing support of helping the studio in planing for, and meeting its business objectives.


$NZ 500 per week

You are in control: All premium support packages is offered with a minimum of eight weeks, and thereafter may be canceled by the studio at any time by giving 28 days notice.

Exclusive: There is a very limited number of Studio Premium Support Packages (between two and four, depending on how many other Premium Support clients I have).  It is therefore essential that both parties are 100% commitment to making it work.  Before starting any premium support package both parties interview each other, and there must be mutual agreement before the support package is offered.


Support is unlimited in terms of time and issues raised.

Support can be on ANY business issue: Marketing, sales, HR, employment, contract/lease negotiations, buying or selling, conflict resolution, equipment, pricing strategies.  It is agreed that where significant support is needed on issues, that the issues will be grouped into a weekly meeting that discusses all issues and solutions/ideas developed in that meeting.

In addition, support is offered for reviewing documentation and forms used by the studio, reviewing and/or developing a business plan with the owner(s), a marketing plan and/or cashflow forecasts.

It does NOT offer individual support to each trainer in the studio.  This package is to support the studio, not each trainer.

Support and advice are also provided to the studio for selecting new trainers, as well as advice on contracts with trainers, and advice on the resolution of conflicts between trainers and the studio.

Support is UNLIMITED, but not UNREASONABLE (a phone call every few hours is unreasonable).   A weekly time is booked in to cover most issues, and this may be as long as the nominated person requests when the booking is made.  It is understood by both parties that initial support may be more significant in terms of time in the first few months.

There are no extras charged for at any time under this package.  The only time the studio would incur additional costs would be to arrange face to face meetings in a location that I am not in (I am regularly travelling in NZ, and less recently to Australia, and happy to coincide face to face meetings with other trips to reduce costs).

Important things to note:

  • This package is designed for an Exercise /PT Studio that has one or more Personal Trainers based at it.
  • Support is offered through one nominated person.
  • Support is normally via the phone, but can be by email or face to face by negotiation.  For face to face meetings, any travel costs are additional.
  • Before any Premium Support package is confirmed both parties have the opportunity to discuss exactly what is offered, and be clear about expectations.
  • Premium packages are for a minimum period of eight weeks, but may then be cancelled at any time thereafter with 28 days notice.
  • All prices are quoted in New Zealand dollars, and exclude GST.  Services provided outside of NZ may be zero rated for GST (ie no GST payable).
  • To ensure both parties fully understand what services are being offered, and terms of payment, a simple one-page agreement outlines this, which both parties sign before commencing any work.